Customer Experience @ Robinhood team photo
Customer Experience @ Robinhood logo

Customer Experience @ Robinhood

Robinhood was founded with the idea that by reducing barriers, and making investing more affordable and accessible, the financial markets could serve everyone, not just a few. In pursuing our mission to democratize finance for all, Robinhood pioneered commission-free trading (other fees may apply) on a mobile-first, simple, and intuitive platform. We are investing significantly in our customer experience team so we can exceed our customers’ expectations and deliver a great experience. All investments involve risk and loss of principal is possible. Robinhood Financial, LLC (member SIPC), is a registered broker dealer.  Robinhood Securities LLC (member SIPC), provides brokerage clearing services.  Robinhood Crypto, LLC provides crypto currency trading.  All are subsidiaries of Robinhood Markets, Inc. (‘Robinhood’).

What markets or customers do you serve?

What will new hires experience in their first 30 days?

How does the team recognize good work?

Which company value resonates with you most?

If most CX teams do 90 percent of their work the same, what's your 10?

How much do candidates need to know about your industry?

Why do team members stay at Robinhood?

What’s the average day look like for someone?

How is your team actively honoring DEI?

What's the most delightful experience a user can have with your product?

Feeling like a match?

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