Customer Success @ Qualtrics team photo
Customer Success @ Qualtrics logo

Customer Success @ Qualtrics

We’re the Customer Success team at Qualtrics, where we’re changing the way organizations manage and improve the four core experiences of business: customer, employee, product, and brand. Over 12,000 well-known brands around the world are using Qualtrics to listen, understand, and drive change at every level of their organization. As a member of our team, you’ll act as a strategic thought partner and advocate for our clients, making sure they get as much value as possible from the XM platform and identifying new ways to help them expand their XM programs. If you’re interested in putting your strategic mind and communication skills on display while helping our clients succeed, we’d be thrilled for you to join us.

How much authority do you have to solve problems for customers?

What problems are you solving?

What moment are you in as a team?

How are sub-teams divided?

What does the average day look like?

How much do candidates need to know about your industry?

What will new hires experience in their first 30 days?

What does career progression look like?

How does the team recognize and celebrate good work?

What's the hardest part of your job?

How has your perception of the company changed since you joined?

How should candidates prepare for interviews?

For the team to be more effective, what needs to improve?

Which company value resonates most with you?

Feeling like a match?

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