At Intercom, we’re on a mission to make internet business personal. We’ve created the world's first Conversational Relationship Platform to help businesses build better customer relationships through personalized, messenger-based experiences. Despite the fact that Intercom connects more than 30,000 businesses with over a billion people worldwide and that for most people messaging apps are the primary channel of communication, most businesses have never used a messenger to communicate with their customers. We know we’ve barely scratched the surface of our total addressable market. Intercom became a unicorn company with our last valuation ($1.275bn) but our growth has been explosive since - our revenues are growing, our teams are growing, and we work hard to help our staff grow and develop, too. There’s never been a better time to join, so why not hear from members of our sales team, below, telling you why Intercom should be the next step in your career.
Learn more about what we do, our leaders, and recent press coverage of our business here.
Discover more about our team leaders, values, and culture, as well as how we approach Sales, in this article from the Intercom blog.
Read this great interview with Karen Peacock, who joined Intercom as our COO in 2017 and was promoted to CEO in 2020.
Listen to this podcast featuring Karen Peacock (CEO) and Des Traynor (Chief Strategy Officer) as they reflect on how Intercom has grown and changed over its 10-year journey. They touch on how we think about and treat our customers, our values, and how we build our industry-leading product.
We revised our company values to bring them up-to-date and hold us more accountable at the beginning of Intercom's 10th year in 2021. Read them here and get a great insight into the way we work.
Watch this video to see Des Traynor (Chief Strategy Officer) talking about Intercom's growth beyond Product Market Fit.
Check out this article about Vend, one of our APAC Clients based out of Auckland, discussing how much we've helped them improve their customer support.
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